CyanX is not only a major supplier of equipment and pressroom consumables, it also promises high levels of service, not least through its maintenance offer.
In today’s market, it is essential that pressroom equipment is up at running to highest standards. In the fast turnaround world of print and packaging production, downtime is a no-no.
Having a partner that can not only help to provide the right solutions at time of investment, but also provide service and maintenance that helps to keep your production processes flowing, means that you can have confidence to simply get on with what you do best – print.
CyanX
CyanX was established nearly 20 years ago, as an independent company that was able to offer the best from a range of suppliers, with the aim of providing the printing industry with a choice of quality equipment and consumable products, backed by excellent levels of service, and providing a high level of confidence for customers through a sustained offer of maintenance.
As it has grown, this company philosophy has been reflected in the wide range of solutions it provides, sourced from reliable manufacturers, and the new and creative products that it offers. CyanX works with leading manufacturers and brands such as Eltosch Grafix, Hönle, Green Frog, Betz, Foiltone, and many more.
Keeping You Running
The company can back its products with a team of factory trained technicians who provide a national service and support network for customers. Service contracts are offered on either a six month or annual basis, and bespoke schedules can be arranged to suit production requirements.
With a 24 hour a day, seven days a week service department contactable for telephone support, most customer issues can be solved remotely, albeit in emergency mode, until an engineer can attend the site, thus ensuring that downtime is kept to a minimum.
As well as this, troubleshooting can also be carried out to save machine downtime before it happens, with genuine OEM parts used on all services, to make sure your equipment run to optimum settings and provide stable, consistent and reliable performance.
Adding More
CyanX can also offer a wide range of UV solutions, that can be efficiently and cost effectively retrofitted in the field to most manufacturer’s presses, to update and aid flexibility to what you already do – with the machines you already have installed. These systems can help you to be more effective; they add value, they can cut cost, they can help you to be more environmentally friendly, and they do help you to be more versatile.
CyanX has a depth of knowledge in this field, and across all the equipment it provides, and will be able to help you find a system that best fits your needs. It offers systems from leading suppliers such as Eltosch Grafix/Honle, solutions that are tried and tested in the field and relied upon and trusted by print and packaging producers around the world.
As well as identifying the right solution, you can also be assured that CyanX will be able to get you up and running – and keep you up and running – with its experience, knowledge and practical maintenance and value added solutions.
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