CyanX is not only a major supplier of print equipment and pressroom consumables, it also promises high levels of service, not least through its maintenance offer.
Having a partner that can not only help to provide the right solutions at time of investment, but also provide service and maintenance that helps to keep your production processes flowing, means that you can have confidence to simply get on with what you do best.
The company backs its products with a team of trained technicians who provide a national service and support network for customers. Service contracts are offered, and bespoke schedules can be arranged to suit production requirements.
With a 24 hour a day, seven days a week service department contactable for telephone support, most customer issues can be solved remotely, albeit in emergency mode, until an engineer can attend the site, thus ensuring that downtime is kept to a minimum.
As well as this, troubleshooting can also be carried out to save downtime before it happens, with genuine OEM parts used on all services, to make sure your equipment runs to optimum settings and provides stable, consistent and reliable performance.
#cyanx #service #support #maintenance
27th March 2025